RCL Rug Cleaning London is a privately held company, that specialises in domestic and commercial cleaning of all types of rugs and carpets. The company was founded in 2005 in Camden, London. We have so far dedicated ourselves to providing good quality professional services to our existing and new customers in the whole London area. So far we have served more than 3,200 customers throughout the capital. 92% of them were satisfied with the services we’ve provided for them and almost 80% of them relied on us on several other occasions.
Quality Improvement 365/365
The senior management has been working hard on constantly improving the quality of the services provided. The constant measures they take include:
- Deliberate employee selection
- Cleaning technicians training on a periodic basis
- Regular staff performance monitoring & assessment
- Awareness of latest industry trends
- Excellent machinery upkeep
- Constant working process improvements
- Customer satisfaction program
Our firm is always keeping in line with the latest innovations in the cleaning industry, including the newest, energy efficient and efficient cleaning machines and tools, as well as the latest all natural, eco-friendly and safe cleaning solutions.
No Hidden Fees Policy
A big role of us gainng customer’s trust took our “no hidden fee” policy, as well as it “no deposit for booking” policy. This means that the customers do not need to pay before the service has been completed, and also that they are informed at all times exactly how much they will be expected to pay once the service has been provided to their satisfaction.
Expertise
Through the years of providing professional cleaning services in London, the company has expanded its experience and knowledge about carpet and rug cleaning, and today the cleaners can tackle just about any type of carpet or rug, as well as nearly any kind of stain on them. The number of stain removal and cleaning solutions used is quite impressive. They are very efficient and yet they are all absolutely safe for you, your children and pets, and for the environment. Today, the cleaners can provide customers with professional steam and dry rug cleaning, as well as cleaning of luxurious, delicate and other expensive rugs, all Oriental rugs and rugs made of all natural or synthetic materials.
Service Hours
We are ready to take your calls all days of the week: Monday to Sunday (including). We start as early as 7 a.m. and work until 7 p.m. Upon request we do late night and Bank holiday appointments. London citizens can also benefit from our speed appointments – depending on our team’s availability, we can arrive at your home within an hour after you’ve booked us. To find out more you can call our customer care service here 02037462467 or at our “Prices & Deals” page.
